You must call us to make an appointment to visit a passport agency or center. Department of State and are different than passport acceptance facilities which may include post offices, libraries, and local government offices. If you are Deaf, hard of hearing, deaf-blind or speech-impaired you can use the New Zealand Relay Service (NZ Relay) to contact us. Passport agencies and centers are operated by the U.S. Renewing Passports: If you answer Yes to all 5 eligibility questions in the 'Renew a Passport by Mail' section, mail your renewal form directly to the State Department. Most of those locations can also take your passport photo. Only ever click on links to the official New Zealand passports website. Thousands of Post Offices accept first-time passport applications for the U.S.
You may receive an email or text message from Uruwhenua Aotearoa - Passport Services updating you on the progress of your application. For urgent applications, priority processing is available for 237. Due to increased demand for passport services, we advise you to allow a minimum of six weeks to get a new passport or renew one. You can check the status of a passport application online – all you need is the application number.Ĭheck the status of your passport application Passport email and text updates Important information for Australian passport applicants. If you have a general query or a question about a current passport application, send us an email using the enquiry form.
Phone: +64 (4) 463 9360 (outside NZ) Email us Accessing the post office’s online passport appointment system and reserving your meeting time. Be sure to keep track of the appointment confirmation number and the check-in instructions you will receive by email from the National Passport Information Center. Calls will connect when lines become available.Ĭontact centre hours: 9am to 5.30pm, Monday to Friday (excluding public holidays) You must make an appointment to apply at a passport agency. If your call does not connect, try again later. If you need to call us, be aware that wait times are currently high.
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